Shipping policy

We aim to dispatch all orders promptly so you can begin your recovery journey as soon as possible.

Dispatch Times

Orders are typically dispatched within 1 business days of purchase. During high-demand periods, this may extend slightly, but we always aim for timely delivery.

Shipping Locations

We currently ship within the United Kingdom and select international regions. Shipping rates are calculated at checkout.

Estimated Delivery

UK: 1–4 business days

Europe: 2–7 business days

International: 5–12 business days

Please note that delays may occur due to customs or local postal services.

Tracking

Once your order is shipped, you’ll receive a tracking link via email.

Issues with Delivery

If your parcel is missing or significantly delayed, contact us at info@screamrecovery.com and we will assist you in resolving the issue.